Surviving Verbal Conflict – Class is full

Class is full

2-Day Surviving Verbal Conflict

Southwest Virginia Criminal Justice Training Academy will be sponsoring a “2-Day Surviving Verbal Conflict” class to be held at the Bristol Virginia School Board Office. This class will be on June 23-24, 2021, and is being taught by Surviving Verbal Conflict instructors, Academy Coordinator Bobby Nichols and Academy Staff Instructor Tony Sullivan.

Course Objectives

  • Improve public safety professionals’ verbal communications skills.
  • Learn proven verbal abuse deflection and redirection techniques.
  • Diffuse potentially volatile verbal encounters.
  • Increase citizen compliance.
  • Raise organizational morale and reduce complaints.
  • Enhance the agency’s image throughout the community.
  • Reduce legal liability.
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Date

Jun 23 - 24 2021

Time

8:00 am - 5:00 pm

Location

Bristol Virginia School Board

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