Surviving Verbal Conflict 2-Day

Surviving Verbal Conflict February 2022

2-Day Surviving Verbal Conflict

Southwest Virginia Criminal Justice Training Academy will be offering a “2-Day Surviving Verbal Conflict” class to be held at the Academy. This class will be on February 22-23, 2022, and is being taught by Surviving Verbal Conflict instructors, Training Coordinator Bobby Nichols and Training Staff Instructor Tony Sullivan.

Course Objectives

  • Improve public safety professionals’ verbal communications skills.
  • Learn proven verbal abuse deflection and redirection techniques.
  • Diffuse potentially volatile verbal encounters.
  • Increase citizen compliance.
  • Raise organizational morale and reduce complaints.
  • Enhance the agency’s image throughout the community.
  • Reduce legal liability.

 

Tuition: $Free to member agencies: $200 for non-member agencies

In-service: Career development and cultural diversity hours will be awarded.

Registration:

Member agencies register through TRACER, non-member agencies complete a registration form and forward to the academy via e-mail jnash@svcjta.com.

  • 00

    days

  • 00

    hours

  • 00

    minutes

  • 00

    seconds

Date

Feb 22 - 23 2022

Time

8:00 am - 5:00 pm

Location

Academy
1595 Bonham Rd. Bristol, VA 24201

Organizer

Tony Sullivan
Phone
276-645-3700
Email
tsullivan@svcjta.com

Submit a Comment